![]() Net Framework is installed as it's an agent requirement. Input this activation key into the installer (This will link the entry in N-able N-central to this installation of the agent).On the machine, run the Windows Agent installer downloaded from your N-able N-central server, which can be found under Actions > Download Agent/Probe Software > System Agent/Probe (NOT the one listed under "Customer/Site Specific Software").Copy the activation key by selecting the A ll Devices view, select the device and choose Settings > Local Agent.NOTE: You can leave the other fields blank as they'll be updated once the agent is installed.Make sure local agent is checked > select Save (This will create a device entry in N-able N-central).In the all devices view, choose add > More Options > " Manually Create a Device that Represents an External Website or IP Address" and then fill out the name and IP address.Select your Customer in the top left (should be Green).Login to N-able N-central using the Product Admin or SO Admin account.If this is happening to only one customer:. ![]() ![]() Re-download the desired agent/probe and re-try the installation.Select Administration > Defaults > Agent & Probe Settings.Select your Service Organization (SO) in the top left (should be Orange).Login to N-able N-central using the Product Admin account.If this is the first customer you are deploying to then you need to change the settings globally:.This error means that the Communication Settings have been incorrectly set.
0 Comments
Leave a Reply. |